"The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders and continually develops them."

Stephanie Graves is the founder and president of Q10 Property Advisors. She is an executive level property management professional who has held titles from Director of Education to Senior Vice President of Operations, overseeing over 22,000 units in six markets nationwide. Stephanie has earned her CAPS, CAM and IROP designations through the National Apartment Association and is an education faculty member for the National Education Foundation. Stephanie is on the Executive Board of the Houston Apartment Association and is 2023 Past President. She is a sought-after speaker and facilitator through the nation and can be seen at many of the National Apartment Association Education Conferences.

ABODE January 2023 Article

Stephanie oversees corporate communications, acquisitions, due diligence, and various day-to-day activities that directly impact the profitability and success of Q10 and its assets.

Stephanie has decades of experience in multi-family development, management and operational oversight. She has a keen eye for identifying and diagnosing issues through the due diligence process. Stephanie has a Bachelor of Communications from St. Edwards University. She is also a graduate of the Goldman Saks 10K Small Business program.

Stephanie Velasquez is the Chief Financial Officer and is the financial backbone of the company. She has extensive multifamily financial experience with companies such as GFI out of New York and Asset Plus headquartered in Houston, Texas.

Ms. Velasquez has a keen eye for financial analysis and is in in monthly contact with Q10 owners and supervisors on the financial performance of every asset.

Stephanie has a BA in Public Accounting and has trained on various software systems specific to the multifamily industry.

She is the proud mother of a sassy and amazing daughter, Sophia, who is Chief Officer of their household.

Regional Vice President- oversees regional supervisors within the Q10 portfolio. Joined the multifamily industry in 2006 and has been recognized by her owners for her dedication and ability to deliver profits on troubled assets.

Amanda handles all facets of property operations for Q10 and is instrumental to our onboarding for all new employees.

Amanda too is an active member of the Houston Apartment Association. She has earned her Certified Apartment Manager designation through the National Apartment Association and has received the Portfolio Supervisor of the Year through the National Apartment Association and been nominated for Property Management of the Year on various occasions.

Michelle Croasmun, CPM, ARM, TCS, COS with 30 years multifamily experience. Michelle started in the business as a leasing consultant and worked her up to Vice President of Greystone Asset Management. Following Michelle’s role with Greystone Asset Management she continued growing with GFI, Alliance/Orion, SPM, Pinnacle, Steadfast, United Apartment Group and Dayrise Residential.

Michelle is an experienced multi-family real estate professional with expertise in multi-site oversight in Texas, Oklahoma and Colorado markets. An approachable leader gifted in team building and individual growth and development, knowledgeable in lease-up developments, value-add, conventional, and affordable assets with a proven track record of successful financials and distribution of funds.

Michelle holds the Institute of Real Estate Managements, Certified Property Manager (CPM) and Accredited Property Manager (ARM) designations, and holds her Tax Credit Specialist, Certified Occupancy Specialist and Uniform Physical Conditions Standard Specialist designations. Michelle was formally the President of the Oklahoma State Apartment Association, President of the Apartment Association of Central Oklahoma, Institute of Real Estate Management VP of Multi-Family and the ARM Committee Chair and former ARM of the Year winner and Houston Apartment Associations Manager of the Year. Michelle continues to be active in the Houston Apartment Association and is currently on the Board of Directors.

Rosi Martinez, CAM entered the multifamily over 15 years ago. She brings a uniquely effective approach to the property management industry. Through the years, Rosi quickly excelled from Leasing Consultant to Property Supervisor.

Following Rosi's roles with Pinnacle she went on to continue growing with Alliance Residential, Babcock and Brown, and then Centra Partners where she received education, training, and “hands-on “experience in both marketing and management. As a Property Supervisor, she had the opportunity to assist and work directly with Vice Presidents and owners in both acquisitions and daily management positions on many distressed assets.

Rosi holds the National Apartment designation of Certified Apartment Manager and designation from Texas Real Estate Commission, Real Estate Agent. In 2018 she was an Honoree with HAA Forty Under 40! Rosi continues to be active in the Houston Apartment Association as well as various other real estate organizations.

Monica Morales is a seasoned professional with a career spanning over a decade in the multi-family industry. Her journey began in 2008; since then, she has become a recognized leader in the field. In 2022, Monica joined the team at Q10 Property Advisors, where she has been instrumental in driving success.

Monica's commitment to excellence is underscored by her impressive list of credentials. She proudly holds certifications as a Certified Apartment Manager (CAM), National Affordable Housing Professional (NAHP), and Specialist in Housing Credit Management (SHCM). Her dedication to the industry is further demonstrated through her active membership in the Houston Apartment Association (HAA). Within HAA, Monica is a valued member of the Education Advisory Committee, shaping the future of industry professionals. She also serves as the 2023-2024 HAA NEXT Chair, passionately fostering growth and connections for the next generation of leaders.

In addition to her professional achievements, Monica recently graduated from the University of Houston in May 2024 with a dual degree in Marketing and Management.

But there's more to Monica than her impressive resume. She's also the fearless mom of three sassy girls who have taught her that multitasking is an extreme sport. When she's not tackling multi-family challenges, you might catch her juggling the antics of her lively trio, proving that managing a team at work is a breeze compared to her household!

Janet Cary, CAM,CAPS joins Q10 with 30 years of Multifamily experience. Janet started her career as a leasing agent with Dinnerstein Property Management and over the past few decades has continued growing her career into leadership roles with Mosaic Residential, Portico Property Management, Celtic Realty and  American Communities at which she served as Regional Manager as well as Vice President of Operations.

Janet is an experienced multi-family professional with proven results in multi-site oversight in Texas and Colorado markets with portfolios ranging from 650 – 3,950 Apartment Homes that were a mixture of Class A, B and C Apartment Homes . Janet is known for being a leader with a true passion for team building events while also promoting individual growth and development. Janet has a proven track record for maximizing performance on new construction lease-up developments, value-add/renovation projects as well as conventional assets for both Owner Managed and Fee Managed properties.

Janet believes in having a healthy work/life balance and living life. Spending quality time with her family, kickboxing and fishing are her favorite things to do.

Janet has been nominated for Supervisor of the Year & earned her CAM, CAPS and NALP through the National Apartment Association. She continues to take part in the local Houston Apartment Association event committees and trainings as well as continuous Education with the Texas Apartment Association and the National Apartment Association.

Jessica Warren is an accomplished Regional Property Manager with over 20 years of experience in the property management industry. Her extensive background combines leadership, Capex management, and exceptional organizational skills, enabling her to excel in driving operational efficiency and fiscal responsibility.

Jessica has refined her expertise in project management, budgeting, and financial reporting throughout her career, ensuring a high standard of operational excellence. Her profound understanding of the multifamily industry, gained through hands-on experience, allows her to navigate the complexities of property management with remarkable insight and finesse.

A notable strength of Jessica's is her ability to build and nurture strong relationships. She has successfully established valuable partnerships with vendors, contractors, and key stakeholders across major Texas cities, including Houston, Lubbock, Dallas, and San Antonio. These connections have been crucial in achieving strategic goals and driving success in her previous roles.

Jessica is enthusiastic about leveraging her wealth of experience and proven track record to contribute to the Q10 Property Advisors LLC continued growth and success.

Shawna Crew is a seasoned professional with an impressive track record of over 20 years in the dynamic field of property management. Her journey began in the 80s when she embarked on a career with Dinnerstein Property Management, where she initially served as a leasing agent. Throughout the years, Shawna has demonstrated exceptional dedication and versatility, ascending the ranks to take on roles such as manager, regional marketing specialist, and regional supervisor.

With a wealth of experience under her belt, Shawna has recently joined Q10, bringing her extensive expertise to the team. Her diverse portfolio includes managing Tax credit properties, overseeing new builds and lease-ups, navigating distressed sites, and handling every facet of property management in between. Shawna's in-depth knowledge and hands-on experience make her a valuable asset to any team, and her commitment to excellence has consistently driven success throughout her career. In addition to her professional achievements, Shawna is known for her strong work ethic, leadership skills, and ability to navigate complex challenges in the ever-evolving property management landscape.

James Pintkowski oversees technology and quality control within Q10. He has been on the team since inception and is instrumental to the success of the organization. While his primary duties include cybersecurity and IT management, he further supports the team with streamlining and memorializing policies, procedures, and efficiencies. We say he ‘brings order to chaos’!

James is an entrepreneur and business owner and has successes building businesses for long term operations and poising them for sale. He supports the entire infrastructure of Q10. He is a graduate of Texas A&M with a degree in Finance and is an avid poker player and Realtor.

Raedean has been in the Multi-Family Industry for 30+ Years. She began her career in leasing, working with the legendary Harold Farb Company. Since then she has climbed the ladder in various of positions, Asst Mgr, Community Manager, Development and Marketing, but her true passion in Training and growing leasing teams to prosper in the challenging environments they face.

Raedean handles training, empowerment and we like to believe ‘indoctrinating’ all of our leasing teams to understand that kindness, follow thru and passion are what lease apartment and build communities. Raedean enjoys guiding/ teaching our leasing teams to be their very best, with her hands on approach and positive attitude, Raedean loves seeing our leasing teams achieve their goals daily and having a fun time doing it!

In her spare time, Raedean enjoys Life! – Spending quality time with her husband Ken and son Bricen, along with her lovely, blended family and friends. She also loves being busy with both, work & fun times - boutiques, decorating, travel & casinos.

Raedean has received the Leasing Consultant of the Year & earned her NALP through the National Apartment Association. She continues to take part in the local Houston Apartment Association event, committees and training.

As a passionate and results-driven Marketing and Advertising Specialist, Angel has a proven track record of developing and executing successful marketing strategies that drive meaningful engagement and enhance brand awareness. Angel started his career in multi-family housing upon graduating from Texas A&M University, beginning as a Social Media Coordinator at McCormack Baron Companies. In this role, he honed his skills in creating compelling content and leveraging data-driven insights to optimize campaigns for measurable results within affordable and market rate communities.

With on-site experience as a leasing specialist and a background in managing multiple marketing platforms, Angel stays at the forefront of industry trends and best practices. Committed to delivering impactful marketing solutions, Angel thrives in dynamic environments and is dedicated to achieving excellence in all aspects of marketing and advertising to contribute to the team’s success.

Mariela Matute came to Q10 in 2015 when we acquired our first property in Houston, Texas. Since then, she has transitioned from on site leasing and accounting specialist to corporate and training support. Mariela has an Associate’s degree from Brigham Young University in Idaho.

She is active in education and the local apartment association as well as plays an active role in her local church. Mariela handles corporate coordination, meeting planning, employee events, training, and support in various ways. We say there is not a department that Mariela does not affect, touch and assist with as we continue to grow and conquer challenging markets.

Mariela is a mother, wife and outstanding community member and fills a vital coordination role for the company, sometimes being the only that can round up our fearless leader Stephanie Graves.

Raven has been in the multi-family industry for 20 years, starting as a Leasing Consultant and has spent most of her career at the Corporate Level which has included roles as a District/Regional Director for B/K Multifamily and Mosaic Residential, as well as 7 years as Executive Support Manager for TPG Property Management.

As a District/Regional Director, Raven has been responsible for overseeing portfolios that included a mix of Conventional, Tax Credit, Senior-Tax Credit, 100% HUD Subsidized, and a HUD/Bond/Market Mix.

Raven has led numerous Due Diligence teams and has produced detailed reporting to Asset Managers and Owners regarding the condition, liability, and potential benefit of potential acquisitions. She is also versed in creating 1st-Year Budgets using the Pro-Forma, historical data, and projections for acquisitions, and successfully on-boarded and trained new teams with not only policy and procedures, but software as well.

In her years of management, she has trained and developed numerous employees. Many of them have gone on to succeed in their careers and become Property Managers and Regional Maintenance Supervisors.

As Executive Support Manager Raven worked all aspects of corporate support including Tax Credit Training, writing and rolling out employee handbooks, assisting with the establishment of two inter-companies which required writing all policies and procedures and creating all forms for both inter-companies, handling all accounts payables and accounts receivables, and managing and keeping accurate records of all inventories. Raven has many years of experience with monthly financials and budget creations and enjoys training managers regarding how to read and understand all reports utilized for completion of financials.

In her spare time, she enjoys spending time with her children and has embraced a “parenting on purpose” mindset which has led her to become President of her children’s Choir and Theater Booster Clubs. Raven also enjoys volunteer work and teaching Sunday School and Women’s Classes in her local church home.

As a seasoned professional with five years of experience in property management, Emily brings a wealth of expertise and dedication to Q10. Starting as a leasing agent with Morgan Group, Emily quickly ascended the ranks, earning promotion to property manager of Morgan’s first PFC property in 2021.

Under Emily's leadership, the property flourished, earning recognition as the inaugural recipient of the HAA Affordable PFC Property of the Year award in 2022. This achievement underscored Emily's commitment to excellence and innovation in affordable housing management. Additionally, Emily was honored with Morgan Group’s Rookie Manager of the Year award, highlighting exceptional performance at the onset of her management career.

Continuing the streak of success, Emily secured the HAA Affordable PFC Property of the Year award once again in 2023, marking two consecutive years of outstanding performance. Emily's dedication to the industry also garnered attention outside the company, with a nomination for the HAA Top 40 under 40 in 2022. Furthermore, Emily was recognized within Morgan Group, receiving the Stabilized Property Manager of the Year award in 2023, demonstrating her ability to excel in both challenging and stable environments.

With a proven track record of leadership, innovation, and excellence, Emily is poised to continue driving growth and success in property management at Q10.

Robert Hernandez serves as the HR Director at Q10. He brings a wealth of knowledge and experience to our team.  With over 10 years of HR experience, he has overseen Human Resources for companies surpassing 1000 employees. Robert loves tinkering at the house and spending time with his family.

Julia Lardi is a highly accomplished housing compliance professional with a distinguished focus on LIHTC (Low-Income Housing Tax Credit) and HUD (U.S. Department of Housing and Urban Development) regulations. With a proven track record, Julia has consistently ensured stringent compliance standards, boasting zero findings on State and Lender audits and inspections. Her expertise lies in training and mentoring team members to excel in upholding complex regulatory requirements. Julia is well-versed in navigating the LIHTC application processes and adept at implementing HUD policies, guaranteeing seamless property compliance. Her commitment to excellence is evident in her drive to leverage her compliance management expertise, aiming to foster strict adherence to regulations and elevate organizational standards. Julia has a proven ability to align compliance efforts with overarching financial goals, ensuring properties not only meet regulatory standards but also contribute to financial success. Julia leads by example, fostering a culture of excellence and accountability within her teams, resulting in consistently high standards and achievement of organizational goals.